This Privacy Policy describes how Dryft Solutions Ltd ("we", "our", or "us") collects, uses, and discloses information when you visit our website, use our services, or otherwise interact with us.
1. Who We Are
Dryft Solutions Ltd is a digital marketing agency registered in London, England, with a primary business address at 31A Staines Road West, Sunbury on thames, TW16 7AB. We offer marketing services to businesses, including but not limited to Facebook & Instagram Ads, Google Ads, Content Creation, and Web Development.
2. Information We Collect
We may collect the following types of personal data:
Name, Email, Address, Phone number
Company name, Job title
Information necessary to provide our services, such as appointment scheduling preferences (only if you’ve opted in)
Payment and billing information
Website usage data (via cookies and analytics tools)
3. How We Collect Information
We collect information:
When you fill out our contact form on our website
When you submit appointment or service request forms (only if you’ve opted in)
When you book an appointment with us
Through our website using cookies and similar technologies
During client onboarding and project management processes
4. How We Use Your Information
We use your information to:
Respond to your inquiries
Send SMS messages or emails for appointment reminders, confirmations, and service updates (only if you’ve opted in)
Process payments and manage accounts
Improve our website and services
Comply with legal obligations
5. SMS Communications
6. Sharing Your Information
We do not sell your information. We may share your data with third-party service providers strictly to deliver and manage our services. including:
Facebook/Meta Business and Google Ads platforms (for delivering services to you, not third-party marketing)
CRM tools and email marketing platforms (for managing your account and communications)
SMS delivery providers (for appointment reminders and service notifications)
Analytics services and web development tools (to improve our services and website)
Payment processors (for handling payments securely)
This sharing is strictly for business operations and service delivery.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically 6-7 years for financial records).
9. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or deletions
Withdraw consent at any time
Object to our use of your information
Request data portability
File a complaint with a supervisory authority
To exercise these rights, contact us at haris@dryft.solutions
10. UK GDPR Compliance
As a UK-registered company, we process your personal data in accordance with UK data protection laws. Legal bases for processing your data include:
Your consent – for receiving SMS messages, emails, and other communications you opted into
Performance of a contract – to deliver marketing services and manage appointments
Compliance with legal obligations – to meet regulatory and financial record-keeping requirements
Our legitimate business interests – for providing and improving our services, provided they do not override your rights and freedoms
11. International Data Transfers
Our services may involve platforms operated outside the UK (e.g., Facebook, Google).
We ensure that all international data transfers are protected by appropriate safeguards in accordance with UK data protection laws.
12. Cookies
We use cookies and similar technologies to analyze website traffic and improve user experience. You can manage cookie preferences through your browser settings.
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
14. Changes to This Policy
We reserve the right to update this policy. Updates will be posted on this page with a revised effective date.
If you have any questions or concerns, please contact us at:
Email: haris@dryft.solutions
31A Staines Road West, Sunbury on thames, TW16 7AB