This Privacy Policy describes how Dryft Solutions Ltd ("we", "our", or "us") collects, uses, and discloses information when you visit our website, use our services, or otherwise interact with us.
1. Who We Are
Dryft Solutions Ltd is a digital marketing agency registered in London, England, with a primary business address at 31A Staines Road West, Sunbury on thames, TW16 7AB. We offer marketing services to businesses, including but not limited to Facebook & Instagram Ads, Google Ads, Content Creation, and Web Development.
2. Information We Collect
We may collect the following types of personal data:
Name, Email, Address, Phone number
Company name, Job title
Marketing preferences
Payment and billing information
Website usage data (via cookies and analytics tools)
3. How We Collect Information
We collect information:
When you fill out our contact form
When you submit a lead form on Facebook or other platforms
When you book an appointment with us
Through our website using cookies and similar technologies
During client onboarding and project management processes
4. How We Use Your Information
We use your information to:
Respond to your inquiries
Deliver and manage marketing services
Send SMS messages or emails for marketing purposes
Send appointment reminders and follow-ups
Process payments and manage accounts
Improve our website and services
Comply with legal obligations
5. SMS Communications
By providing your phone number and opting in to receive SMS messages from Dryft Solutions Ltd, you consent to receive text messages regarding our services, promotions, and other relevant updates. Message frequency may vary.
Opt-Out: You can opt out of SMS communications at any time by replying "STOP" to any of our messages. This will unsubscribe you from future text communications.
Help & Support: If you need assistance or more information about our SMS program, reply "HELP" to any message or contact us directly at haris@dryft.solutions.
Privacy Assurance: We respect your privacy. Your mobile number and opt-in data will never be shared or sold to third parties for marketing purposes.
6. Sharing Your Information
We do not sell your information. We may share your data with third-party service providers such as:
Facebook/Meta Business and Google Ads platforms
CRM tools and email marketing platforms
SMS delivery providers
Analytics services and web development tools
Payment processors
This sharing is strictly for business operations and service delivery.
7. Data Security
We implement appropriate technical and organizational measures to protect your data, including encryption, secure servers, and access controls.
8. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (typically 6-7 years for financial records).
9. Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections or deletions
Withdraw consent at any time
Object to our use of your information
Request data portability
File a complaint with a supervisory authority
To exercise these rights, contact us at haris@dryft.solutions.
10. UK GDPR Compliance
As a UK-registered company, we process your personal data in accordance with UK data protection laws. Legal bases for processing your data include:
Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests, provided they do not override your rights and freedoms
11. International Data Transfers
Our services involve platforms operated outside the UK (such as Facebook and Google). We ensure appropriate safeguards are in place for international data transfers in accordance with UK data protection laws.
12. Cookies
We use cookies and similar technologies to analyze website traffic and improve user experience. You can manage cookie preferences through your browser settings.
13. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.
14. Changes to This Policy
We reserve the right to update this policy. Updates will be posted on this page with a revised effective date.
If you have any questions or concerns, please contact us at:
Email: haris@dryft.solutions
31A Staines Road West, Sunbury on thames, TW16 7AB